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site design by EQUUS Consulting Ltd |
a comprehensive interiors service |
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I
offer a personal service to ensure high standards. Occasionally the
assistance of specialist contractors is needed or helping hands to speed
a project along. However, customers can always be sure of my personal
involvement. Personal attention can sometimes mean that projects do take
more time! Experience I have over 30 years experience of working in the interiors business (I did take time out to pursue another career for awhile but always kept my “hand in”!). I have also carried out several successful extensive renovation projects. Whilst I have keen interest in the design aspect of the work, I do not regard myself as a designer. However I am very happy to give advice, contribute ideas and provide samples to help you archive the interior you are looking for. Alternatively I am happy to work closely with interior designers (most recently with Bob Roach of Massachusetts USA in his Bloomsbury, London apartment). Standards I strive to achieve high standards and exceed customers’ expectations. I believe that understanding the customers’ needs and thorough preparation are most important. When working in a customers home I maintain high standards of cleanliness; access and work areas are vacuumed daily. Power sanding is carried out with dust extraction. Full protection (cloth covers that are regularly laundered, plastic sheeting and masking) is provided for customer’s furnishings. I have full third party insurance for your protection. Looking through the project gallery will give you a good idea of the standards of work I like to achieve. Estimates I
am happy to provide estimates for your work that will include a detailed
schedule of the work to be carried out. Charges for additional (extras)
work are clearly stated and the work always agreed in advance. Invoicing I
normally invoice for small projects (one to two weeks) at the end of the
month. For longer projects interim payments are agreed as the work
progresses (normally monthly). Advance payments for major purchases of
materials may be required. Small jobs (less than a week) are invoiced at
the end of the work. Thankfully
I am usually kept busy and it is not unusual for a lead-time of three
months to be needed (although small jobs can sometimes be completed more
quickly). It is always helpful to plan ahead to ensure that work is
completed to your schedule. However projects do overrun (usually
unavoidably) and delays can occur but I will always keep you informed of
likely delays. I will always try to complete your work before
starting other work or agree time out with you (this happens most often
when materials fail to be delivered on time or are faulty on delivery). Many
customers trust me to work in their home in their absence. Holidays can
be good opportunities to get work done particularly in Bathrooms and
Kitchens or other hard to do without areas but planning is essential References I
am happy to provide details of customers who will give you their opinion
of my work.
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